Privacy Policy

This notice describes how we Alfarium, s.r.o., collects, uses and protects the personal data of users who visit the site www.alfarium.eu or purchase our products.

1. Data controller

Alfarium, sro
Gorkého 205/3, 811 01 Bratislava – Old Town
Slovakia
ID: 56675461
VAT ID: SK2122393955
Email: [email protected]

2. What data we collect

When you visit our site or make a purchase, we may collect the following categories of personal data:

Name and surname
Shipping and billing address
Email address
Telephone number
Payment information (via Shopify Payments, PayPal, etc.)
Browsing data (via cookies, IP, browser, device)

3. Purpose of the processing

Your personal data is processed for the following purposes:

Order fulfillment and management
Invoicing and tax compliance
Customer service
Sending transactional emails
Statistical analysis and improvement of services
Direct marketing (only with prior consent)

4. Legal basis of the processing

The processing is lawful as it is based on:

Execution of a sales contract (art. 6.1.b GDPR)
Compliance with legal obligations (art. 6.1.c GDPR)
Your consent for marketing purposes (art. 6.1.a GDPR)
The legitimate interest of the owner (art. 6.1.f GDPR) for statistical analysis or fraud prevention

5. Data retention

The data will be stored for the time necessary to fulfill the purposes for which they were collected, and in any case no longer than the terms established by Slovak and European tax, accounting and commercial legislation.

6. Sharing with third parties

Your data may be shared with:

Shopify Inc. (e-commerce hosting and management)
Payment Provider (Stripe, PayPal, etc.)
Couriers for shipping orders
Email Marketing Services (e.g. Klaviyo, Mailchimp – only if subscribed to the newsletter)
Tax and accounting consultants

We do not sell or rent your data to third parties.

7. Cookies and similar technologies

We use technical cookies and, with your consent, also third-party cookies (e.g. Google Analytics, Meta Pixel) for statistical analysis and remarketing activities. For more information, see our [Cookie Policy].

8. Rights of the interested party

As a data subject, you have the right to:

Access to your data
Rectification or cancellation
Limitation or opposition to processing
Data portability
Withdrawal of consent
Submit a complaint to the Guarantor Authority

You can exercise your rights by writing to [email protected]

9. Transfer outside the EU

Some services (e.g. Shopify, Mailchimp) may process data outside the European Union. In this case, we ensure that standard contractual clauses or other equivalent guarantees according to the GDPR are applied.

10. Changes to the information

We reserve the right to update this Policy at any time. The last modification was made on [insert publication date].

Contacts

For any clarification or request regarding privacy, contact us at:
📧 [email protected]